Privacy Policy

This Privacy Policy (“Privacy Policy”) was last updated on August 4, 2021

This is the Privacy Notice of the Southern Africa Indian-Ocean Division (SID), available at (Website), which applies to the personal information of SID’s customers, suppliers, business partners, prospective employees, and visitors (you).


SID respects privacy rights and complies with all laws in respect of the handling of personal information, including collection, use, storage, sharing and disposal.


This Privacy Notice helps you understand how SID handles personal information when you use the Website or interact with us in other ways such as at our offices or over the telephone or email.


This Privacy Notice does not apply to any third-party websites which may be accessible through links on the Website. SID makes no representations or warranties about the privacy practices of any third party and does not accept any responsibility for the privacy practices of, or content displayed on, third party websites. Third party website providers are responsible for informing you about their own privacy practices.



We recognize the sensitive nature of your information. It is our highest priority to ensure the confidentiality of any information you provide and take a proactive approach in protecting your privacy.


We may collect, use, store and otherwise handle by any means (also known as “processing”) the following personal information, whether that information is provided by you or by a third party:


  • Your biographical information ► including your name, gender, date of birth, language, nationality;


  • Your contact information► including your telephone number(s), address, email address, country of residence;


  • Your identification information ► including your national identity details, passport information, death, marriage or birth certificate;


  • Financial, legal and qualification information► including your bank account information and Value Added Tax number where you are a supplier to SID, financial and qualification background checks conducted when you apply to us for employment;


  • Communications► including correspondence with you;


  • Website information ► including information collected through cookies when you use our website to which our cookies policy applies, or other information you provide to us when using
    our website;


  • Special Personal Information ► including:


(a) Health/medical information (for example allergies, disabilities, dietary requirements, records of accidents and illnesses), so that we can provide you with assistance and support should you require it;


(b) Biometric information such as face recognition, fingerprint, so that we can implement security and access control measures at our premises;


(c) Religious beliefs such as information about religious dietary requirements; and


(d) Photographs and CCTV footage


  • Personal information of children ► including their biographical information and birth certificates and health/medical information.


  • In addition, we may collect any other information relating to you which we lawfully receive, and which may be relevant to your dealings with SID. If the information that SID collects personally identifies you, or you are reasonably identifiable from it, SID will treat it as personal information.


The law permits us to handle personal information where there is a lawful purpose and justification for doing so. Justifications include where we have your consent, where it is necessary to perform or conclude a contract with you, where it is in our or your legitimate interests or where the law requires us to do so. The purposes for which we handle personal information are set out below 


We are only permitted to handle your special personal information and the personal information of children under limited circumstances. We will only do so with consent or where we are otherwise permitted by the law. 


We will only handle your personal information for the purposes for which we have obtained it and on a ground of justification stated in POPIA. The purposes include: 


  • To manage our relationship with you► to ensure compliance with laws and to be able conduct our business with you, engage with you or market and provide our services to you, authenticate your identity, to enable us to communicate with you and provide information to you and keep our records updated. Justification: (i) To comply with the law including the following laws and their regulations: Occupational Health and Safety Act, 1993; Value Added Tax Act, 1991; Consumer Protection Act, 2008; Electronic Communications and Transactions Act, 2002; (ii) To conclude or perform in terms of a contract with you; (iii) Your consent where we ask for it and no other ground of justification applies. 


  • To manage recruitment► including eligibility for work, processing job applications, vetting, hires, managing visa and immigration requirements. Justification: Your consent 


  • To comply with policies including monitoring► including in relation to claims, or legal processes or requirements and conducting investigations and incident response. We may conduct limited monitoring in accordance with the Regulation of Interception of Communications and Provision of Communication-related Information Act, 2002 or our IT policy, or your consent. 
    Justification: (i) Our legitimate interest; (ii) Your consent where we ask for it and no other ground of justification applies. 


  • For security purposes► for providing IT support, security and your authentication (e.g. to check for unauthorised use of those systems and to comply with record keeping and other legal obligations) and to enable you to access our premises. 
    Justification: Our and your legitimate interest, compliance with laws governing cross border  


  • To maintain a safe working environment ► we may collect and use personal information to provide a safe and healthy working environment for our suppliers whilst on our premises. Where appropriate, we may share this information with governmental and law enforcement agencies. This may include special personal information such as:


    • (a) Health information, to make provision for disabilities, allergies, illnesses and injuries, including the provision of such information to third parties such as insurers or medical professionals where appropriate; or 


  • To comply with our legal obligations and to change our business structure ► We may disclose your personal information in connection with proceedings or investigations anywhere in the world to third parties, such as public authorities, law enforcement agencies, regulators and third-party litigants (these third parties will handle your personal information for their own purposes and not on our instructions).
    Justification: (i) To enable us to comply with legal obligations; (ii) Our legitimate interest. 


  • To monitor equal opportunities for prospective employees and our suppliers► managing race, gender, and disability information as part of our equal opportunities monitoring processes. 
    Justification: (i) To comply with the Broad Based Black Economic Empowerment Act, 2003; 
    (ii) Our legitimate interest.


We will obtain information from third-party sources with your consent. For example, if you create an account with us using a third-party platform (such as Facebook or Google), we will have access to certain information from that platform, such as your name, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.


When you interact with our Services, we may receive and store information collected passively through various technologies used on our websites. This information is used to provide us with statistical information such as the number of visitors to a website(s), the number of visitor to each page of our Services. Other information collected may include IP Address, Browser Type, ISP, pages you visit, operating system, and date/time stamps. This information is merely statistical and not used to identify you.


In operating our Services as described above we and our third-party partners may use cookies, (including temporary, persistent and session cookies) and similar technologies. Our third-party partners may also use Local Storage (HTML5).


These technologies are used to provide additional functionality, analyze usage and behavior more accurately, temporarily store our pages and images, store content and preferences.


The Southern Africa Indian-Ocean Division is comprised of many independent Unions, which are regionally coordinated by the Division. The Unions have been established as regional offices of the Southern Africa Indian-Ocean Division serving a defined geographical area. We integrate and share your information with various Unions to allow us to perform the various duties discussed above and provide you with valuable Services.


We may share your Personal Data with third-parties that help us with our business activities such as shipping, marketing, and providing ministerial services. These third-parties are authorized to use your Personal Data only as necessary to provide these services to us.


If you are a denominational employee or member of a denominational organization, we may publish your profile in our directory so that other members can find you and communicate with you.


We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation such as to comply with a subpoena, or a similar legal process (ii) protect and defend the rights or property of the Southern Africa Indian-Ocean Division, (iii) act in urgent circumstances to protect the personal safety of users of the Services, or (iv) protect against legal liability, (v) if the organization is involved in a merger, acquisition or sale of all or portion of its assets you will be notified with a notice on our website of any change in ownership or uses of your information, as well as any choices you may have.


Our websites and applications may contain links to other websites or features that may connect with your other mobile applications within your device. Privacy practices of linked websites and mobile application may differ from ours. If you submit any personal information on these websites or applications, your information is governed by their privacy practices. We encourage you to review the privacy policies of such websites before submitting any personal information.


If your personal information changes, you no longer desire to use our Services, or wish to know whether we hold personal information about you, you may you request, correct, update, amend, and delete such information by contacting us using the email address and/or address provided below. For changes on information pertaining membership information or to church treasury items, contact your local clerk, treasurer or pastor. In some instances, you may be provided with direct access to the portal in which your information is maintained; you may make changes as necessary if you already have access.


The security of your information is important to us. We follow generally accepted standards such as encryption to protect the Personal Data submitted to us.


We will retain your Personal Data for as long as your account is active or as reasonably useful for other organizational purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We will dispose of your information when it is no longer needed or required to be kept.


We may update this Privacy Statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.


If you have any questions about this Privacy Policy, or you wish to update your personal information or exercise any of your data subject rights you may contact SID’s Information Officer at:


When contacting us, please provide your name and other identifying information that you know we have in connection with you and a means through which we may reply to you (preferably an email address) so that we can deal with your communication efficiently.